VillaRamadas GGZ works with a multidisciplinary team consisting of a psychiatrist, a doctor, a clinical psychologist, psychologists, counsellors and nurses who adhere to the philosophy that forms the basis of our treatment. Each individual team member is focused on the patient's recovery within his or her expertise and area of expertise.

From the initial consultation to aftercare, patients will benefit from the different skills of each team member at VillaRamadas GGZ. Patients' needs and expectations are met through our experience and passion. We ensure that your treatment achieves the best possible outcome. Our skilled team will meet your needs, if necessary 24 hours a day.

VillaRamadas-GGZ believes it is important to be constantly developing and to guarantee the care at the highest level.

For example, our treatment program is evaluated annually and we apply innovative techniques within our treatment. In addition, our institution has an approved quality status.

Various mental healthcare organizations work together to provide insight into the quality of care. As part of this, they have developed the quality status model for mental health care. Every care provider is required to have a quality statute guaranteeing that the right help is delivered at the right place and by the right care professional within a professional and qualitatively responsible network.

VillaRamadas-GGZ also has a quality status which you can read here.

Mission

To provide a treatment model, based on personal development, to help every individual, addict or not, to become responsible in their decisions, learning or relearning to live in a healthy, balanced, confident, dynamic, responsible and stable way with the support of qualified staff and multidisciplinary teams.

Vision

To be recognized as a treatment center of excellence in the area of addictions, becoming a reference institution.

Values

Our Values are based on 5 Principles:

PRINCIPLE OF TRUTH - Our behavior is consistent and we will be free from uncertainty if we live in truth.

PRINCIPLE OF ACCEPTANCE - Our happiness depends on our ability to accept. It is only possible to overcome and overcome illness or addiction when we accept that we have it, for until then we live in denial.

PRINCIPLE OF GRATITUDE - To live, feel, and breathe gratitude invokes the purest in us. A grateful heart is a healthy heart.

PRINCIPLE OF LOVE - Transports us to a much greater reality, which involves us and all those around us. It represents the positive side of life.

PRINCIPLE OF RESPONSABILITY - Each one of us will always be responsible for our decisions and the consequences inherent to them. Living this principle allows us to have the freedom of choice.

VillaRamadas Quality Policy is based on the mission, vision and values that characterize the company and is based on the following principles:

- Provide a quality working environment and working conditions, involving all our employees in continuous professional training so that they can carry out their duties with the required competence and quality;

- Satisfy the needs and expectations of our customers, to guarantee the quality of the service provided;

- Optimize the company's resources to guarantee a strong presence in the market;

- Ensure the quality of suppliers, through the establishment of partnership relations;

- Comply with the requirements of NP EN ISO 9001, as well as the legal exigencies applicable to our activity, continuously improving the effectiveness of the Quality Management System.

We do our best to ensure that your treatment runs as smoothly as possible. However, it is possible that you are not satisfied. In that case you can use our complaints procedure.

At VillaRamadas GGZ, we make every effort to keep waiting times as short as possible. When you have taken the step to want to enter treatment, you should be able to do so quickly.